How can I cancel my order?
To cancel your order please write to us at email@example.com.
Can I modify my shipping address after the order has been placed?
Yes, we can modify/change your shipping address provided you contact us within 4 hours of placing your order. However, if the order is dispatched before you contact us the shipping address will not be modified/changed.
How will I get refund for the cancelled order?
To get your refund please contact us at our customer support at firstname.lastname@example.org. Our executive will initiate the refund process. If you made the payment online, we will refund the amount back in the original source (debit/credit card, bank, wallet, etc) within 5 working days of receiving the request from you. If you made the payment via COD, we will send you the money within 10 working days of requesting a refund.
Return and Exchange policy
In case of an exceptional circumstance, contact must be made within 24 hours of receipt of the products by email email@example.com
If you ever have any questions regarding our refunds & exchange, please contact us at 011-39589515 or email us at firstname.lastname@example.org.
In case of damaged/wrong products, contact must be made within 3 days of receipt of the products by email email@example.com notifying us.